From accounts and payments to betting rules, KYC, and playing on mobile — every question you have about 66ex is answered on this page. If you still can't find what you need, our support team is always available.
A 66ex account can get locked for a few reasons — multiple failed password attempts, unusual login activity, or a security verification requirement. There's no need to panic; most cases are resolved quickly and easily.
Warning: To stay protected going forward, keep Two-Factor Authentication (2FA) enabled — you'll find it in your login settings.
When a match at 66ex is cancelled or incomplete, bets are settled according to internationally recognised rules. Each situation is handled differently:
For detailed settlement rules, please refer to our Terms & Conditions on the page.
You can update the mobile number or other personal details on your 66ex account, though some verification steps are required for security.
Please note: If you no longer have access to your old number, contact us directly at [email protected] with your NID. Issues are typically resolved within 24 hours.
Yes, absolutely. 66ex is fully optimized for mobile browsers — no separate app download required.
For quick access Home Screen Shortcut Create:
66ex will appear as an icon on your home screen — Just like the app It opens with a single tap.
66ex supports all of Bangladesh's most popular payment methods. See the full details below:
| Payment Methods | Minimum | Maximum | Deposit Time | Withdrawal Time |
|---|---|---|---|---|
| bKash | ৳100 | ৳50,000 | Instant | 5–30 minutes |
| Nagad | ৳100 | ৳50,000 | Instant | 5–30 minutes |
| Rocket (DBBL) | ৳200 | ৳30,000 | Instant | 15–60 Minutes |
| VISA / Mastercard | ৳500 | ৳2,00,000 | Instant | 1–3 business days |
| Bank Transfer | ৳2,000 | ৳5,00,000 | 1–3 business days | 1–3 business days |
Important: 66ex charges no fees on deposits or withdrawals. However, your bank or mobile operator may apply their own transaction charges.
KYC (Know Your Customer) verification is mandatory on 66ex for large withdrawals and premium features. It keeps your account secure and ensures legal compliance.
Required documents (any one of the following):
Also Required: Hold the document and take a clear Selfie photo।
You can withdraw up to ৳10,000 without completing KYC. For any amount above that, KYC verification is required.
This can happen occasionally — usually due to a minor delay at the payment gateway caused by network issues. In most cases it resolves automatically within 5–15 minutes.
If the deposit genuinely failed, from bKash/Nagad Within 3–5 business days A refund is issued automatically.
Tips: Do not refresh the page or close the browser during a deposit — wait until the payment is fully completed.
No questions found matching your search.
Contact support directly: [email protected]
Click the links below to go directly to the relevant page
Here's a quick look at why millions of users choose 66ex every day
Deposit instantly through Bangladesh's most widely used mobile banking methods. Withdrawals process in just 5–30 minutes — no hidden charges.
66ex's support team is available around the clock in Bangla. Reach us via live chat or email — average response time is 3 minutes.
Your account, information, and funds are protected with the highest level of security. 66ex operates under an international gaming licence.
Bet on every match at the best odds on 66ex — from Bangladesh Cricket to the Premier League. With live betting and real-time updates.
From a registration bonus to daily cashback — 66ex has new offers every day. Join the VIP programme for exclusive rewards.
Live casino by Evolution Gaming and Pragmatic Play, hundreds of slots, poker — all types of games available under one roof at 66ex.
Our support team is always here for you
The fastest way to get help. Click the chat icon at the bottom right of any 66ex page — get a response in Bangla within minutes.
For complex issues or when you need to attach documents, send an email. You'll typically receive a detailed response within 1–4 hours.
Read 66ex's detailed guides and documentation. Step-by-step help is available for everything from your account to payments.
66ex will never ask for your password, OTP, or banking details by phone or SMS. If you receive any such communication, it may be a phishing attempt — report it immediately to [email protected].
This FAQ page brings together the most frequently asked questions about the 66ex platform. Every answer is based on real user experiences — no vague or roundabout responses.
Use the search box at the top of the page to find your question by keyword — for example, "bKash", "login", "KYC", etc. You can also click the category pills to filter questions by topic.
Every answer is laid out step by step so even new users can follow along easily. Amounts, timeframes, and required details are all clearly specified.
This FAQ page is updated in line with 66ex's regular updates. Any new features or policy changes will be reflected here accordingly.
Register for free on 66ex and get a 300% bonus on your first deposit. Live cricket betting, casino, and slots — all in one place.
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