66ex Privacy Policy — Your data is fully protected

Protecting your privacy at 66ex is one of our top priorities. When you register, play games, or use our services, we collect certain information. This Privacy Policy explains in detail what data is collected, why it is collected, and how it is used.

This policy applies to all 66ex services, websites, mobile platforms, and related applications. By using 66ex, you are considered to have agreed to this Privacy Policy.

This privacy policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and applicable local laws. 66ex operates as a responsible data controller.

66ex collects various types of information — to deliver the best possible experience, keep the platform secure, and meet legal obligations.

Information Provided Directly

• Identity Information: Full name, date of birth, and gender.
• Contact Information: Email address, mobile number, and permanent address.
• Identity Verification (KYC): Copy of national ID card, passport, or driving licence.
• Financial Information: Payment method details (bKash, Nagad, Rocket numbers).
• Account Information: Username and password (encrypted).

Automatically Collected Data

• Device Information: Device type, operating system, browser version.
• Log Data: IP address, login time, and session duration.
• Usage Data: Games played, betting history, and transaction records.
• Cookie Data: Website preferences, session data.
• Location Data: Approximate location (IP-based).

66ex uses collected data solely for the purposes listed below. We never use your information for anything beyond what is necessary.

66ex never uses your data for automated decision-making (such as credit scoring). All significant decisions involve human review.

66ex does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances.

When Data Is Shared

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• IT Service Providers: Trusted technology partners for server management and database operations.
• KYC Verification Services: Approved third-party services for identity verification.
• Regulatory Authority: Government authorities, as required by law.
• Court Order: To comply with valid court orders.

All third-party service providers are bound by data processing agreements with 66ex and may only use your data for specified purposes.

66ex protects your data using world-class security technology. Our security team monitors systems around the clock.

66ex conducts a full security audit by independent third-party cybersecurity experts every year. Penetration testing and vulnerability scanning are carried out on a regular basis.

Cookies are used when you visit the 66ex website. Cookies are small text files stored in your browser that help improve your experience.

Cookies can be deleted or blocked at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.

66ex does not retain personal data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

• Active Account: All data is retained for the duration of the active account.
• Closed Accounts: Identity information is retained for a minimum of 5 years after account closure.
• Financial Records: 7 years, in accordance with anti-money laundering regulations.
• KYC Documents: Up to 7 years as required by regulatory authorities.
• Customer Service Communications: Deleted 3 years after last contact.
• Analytics Data: Indefinitely after anonymization — without personal data.

Under GDPR and applicable laws, you have the following rights. 66ex respects these rights and responds to all requests within 30 days.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond within 30 days.

66ex strictly does not collect data from or provide services to anyone under the age of 18. Protecting minors is one of our highest priorities.

• Age is verified at the time of registration.
• KYC verification is mandatory if a user is suspected to be a minor.
• Accounts found to belong to minors are closed immediately.
• Any data found to have been collected from a minor will be deleted immediately.

66ex's servers and infrastructure may be operated internationally. This means your data may be stored on servers located outside your country.

• All international data transfers are carried out under Standard Contractual Clauses (SCCs) as required by GDPR.
• Data is only transferred to countries with adequate protection measures in place.
• Before any transfer to a third country, its data protection laws are assessed.

For more information about international data transfers, contact us at [email protected].

Various third-party services are integrated into the 66ex platform. Each of these services operates under its own privacy policy.

• Game Providers: Microgaming, Evolution Gaming, and Pragmatic Play each operate under their own privacy policies.
• Payment Gateway: bKash, Nagad, and Rocket each operate under their own data protection policies.
• Analytics Tools: Collects anonymised usage data.
• Customer Support Platform: For chat and email support services.

66ex may update this Privacy Policy when necessary. When changes are made, we follow the process outlined below.

• Notice will be provided via email and on-site prior to any major changes.
• The "Last Updated" date is always displayed at the top of the page.
• Your consent will be obtained before any changes take effect.
• Previous versions are archived and available upon request.

We recommend checking this page regularly to stay informed about our latest policy.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer (DPO).

If you experience delays or your issue remains unresolved, you have the right to file a complaint with the data protection authority in your country.